Date: January 16, 2017
Amongst the other services that TashiCell provides, it includes creation of new content in services such as our website, blog, and mobile apps. To makes such services better and relevant, you share your information with us and as you proceed to use our services, we want you to be clear on how and why we are using information and explain the ways in which you can protect your privacy.
What information do we collect?
When you log into our website and blogs or use your devices to access our mobile apps, we collect your mobile number that can be used to identify an individual or send the OTP (One Time Password) to sign into our mobile application.
How do we collect the information?
We collect information about you and your associated device(s) when you use MyTashiCell mobile application or otherwise interact with us or with third-party services through our mobile application and when you sign into MyTashiCell account in our website as well.
Information given to us:
We archive your information when you sign up for a MyTashiCell account or MyTashiCell mobile application. When you do, we will ask for your mobile number and we may also ask for personal information, like your name, address, date of birth, contact information, email address, and ID number if required in future.
Information through our services:
We also collect logs when you use our services. When you use MyTashiCell mobile applications, your device information such as the type of device used, its operating system version, and the number registered with the device (most commonly your mobile number) are collected in order to provide applications that are most compatible to your device.
When you log into our website account or blogs, we automatically collect and store information like the type of services most frequently used, or data on the most searched queries and questions.
When you interact with third-party services (such as applications from banking intuitions, etc), the information we collect from such partners are treated as private information and are not disclosed.
How do we use your information?
We use the information we collect to provide convenient services, improve and develop new ones, improve user experience and the overall quality of our services, and to protect TashiCell and our subscribers.
When you contact TashiCell through mobile applications or website to communicate your suggestions or inquires, we keep a record of it to help solve any issues you might be facing. Your email addresses are used to inform you about our services, their changes, upgrades and/or improvements, and provide you with relevant product features.
Depending on the different services we use, the information collected is :
- To personalize your experience and to allow us to deliver the type of content and services in which you are most interested.
- To allow us to better serve you in responding to your customer service requests.
- To quickly process your transactions be it in terms of payment, or subscribing to new services and packages.
How do we protect your information?
- We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information.
- We never ask for credit card numbers or personal banking/ financial information.
- We do not use Malware Scanning.
Do we use 'cookies'?
If you’re not familiar with the term cookies, please read about them here
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our mobile application.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. At present, we have not enabled Google AdSense on our site but we may do so in the future. If we choose to do so, you will be informed and updated accordingly.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents/ guardians in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old or of any age for that matter.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and its concepts have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via phone call or any other modes of medium when known.
- We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
- This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Last Edited on 16th Feb, 2017