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  • Postpaid SIM
Be Cautious, Be Responsible! Don’t let your SIM card be misused
Dear valued subscribers, please don't allow others to use the number registered under your name. Please visit our nearest Customer Care Center to check if your numbers are registered under your name, and to update your information.

ABOUT POSTPAID MOBILE

The postpaid package is the package where the subscriber Use & Pay. Prepaid, on the other hand denotes Pay & Use. Customers are automatically billed based on their actual usage of voice, SMS, and mobile data, making the service straightforward and hassle-free. Whether you are a business user or someone who frequently uses mobile services, TashiCell Postpaid ensures you stay connected without the need for frequent recharges or managing multiple plans. Simply use the services you need and pay a single monthly bill based on your usage.


FREQUENTLY ASKED QUESTIONS

The postpaid package is the package where the subscriber Use & Pay. Prepaid, on the other hand, denotes Pay & Use. With TashiCell, Simplicity and Affordability walk hand in hand. Hence, if you are a heavy user of Mobile Services , get yourself a TashiCell Postpaid connection. With this, rather than recharging your account all the time you just have to pay a monthly bill!

Features Available in Postpaid Services are:

  • Call Forwarding
  • 2G/3G/4G/5G Services
  • International Roaming
  • Friends & Family and CUG
  • CRBT

The Pay per use data rate is Nu 27 per GB. The rates shall be charge in steps of MB. ( Nu 0.026 per MB).

No. The Enhanced Postpaid service does not provide any volume-based discounts. Customers will be billed based on their actual usage.

You can set a spending limit when activating your Enhanced Postpaid service or by visiting any TashiCell Customer Care Centre, where our staff will assist you.

Yes. Existing Postpaid customers are eligible to subscribe to the Enhanced Postpaid service.

Yes, you need to pay Nu 300 monthly.

Yes, you can make an international call from our Postpaid Service but call charges will be applicable according to the different Charge Bands. Learn More

Yes, International Roaming Facilities are available for Postpaid Service. You need to deposit Nu 10,000 as security deposit before activating international roaming facility. (please visit our nearest customer care center to avail this service). Learn More

If you have 3 pending invoices your SIM will be suspended.

You won’t be able to receive Incoming calls and make outgoing calls.

You need to clear at least 2 pending bills/invoice.

If you have 2 pending invoices your SIM will be barred.

You won’t be able to make outgoing calls but you can receive incoming calls.

You need to clear at lease clear 1 pending bill/invoice.

2% penalty will be charged on outstanding amount.

Your SIM will be deactivated.

Nu.500

If you lose your SIM, you can temporarily suspend your service by calling 7700 to prevent unauthorized usage & charges on your account but your name and ID card number needs to be verified.

Your monthly Postpaid bill will be emailed to your registered email address or we will send a hard copy to your official address. You can also download your previous Postpaid bills from MyTashiCell App or Web Selfcare Portal. Download Here

You should check the spam folder of your email or check All Mail ( Mostly applicable to Gmail accounts). If not, you can write a mail to billing@tashicell.com
You can also download your previous Postpaid bills from MyTashiCell App or Web Selfcare Portal. Download Here

Customer needs to visit nearest Customer Care Center > Customer needs to clear outstanding dues before doing ownership transfer > customer shall fill up postpaid ownership transfer form > Information & signature along with legal stamp are required for old and new owners as per the form > New owner should fill up SIM registration form & guarantor form > CID copy of new owner and the guarantor should be attached > submit to counter.

To deactivate, Customer should visit customer care Center> Fill up post-paid surrender form & submit to CCE> CCE will run hot bill and generate invoice for customer >Customer should clear all his/her outstanding dues before deactivation is performed > the service shall be deactivated by CCE.

  1. Copy of concern letter from organization with proper seal and signature.
  2. Citizenship Identity card copy / any document of proof of identity of person using the service.
  3. 2 numbers of legal stamp
  1. CID copy of the customer who wants to avail the Postpaid Service.
  2. CID copy of the guarantor
  3. 3 numbers of legal stamp

* Guarantor is mandatory and has to sign on the guarantor form.

Check your spam folder or email at billing@tashicell.com stating that you have not received the bill. Concern from billing team will get back to you.

  1. USSD: *770#
  2. You can also check postpaid bill from MyTashiCell App.

You can avail a total of 5 SIM cards inclusive of both Postpaid and Prepaid SIM.