• Prepaid SIM
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Dear valued subscribers, please don't allow others to use the number registered under your name. Click here to check if your numbers are registered under your name, and to update your information, otherwise you can also visit our nearest Customer Care Center.

PREPAID SIM PACKAGES

Transfer Balance using USSD

VALIDITY OF TALKTIME RECHARGE

Once you buy a TashiCell SIM card, the SIM can be used for life unless damaged. However, if you don’t recharge even once before the validity of your subscribed talktime or data plan expires, your SIM can go into barring and suspend state.

If a subscriber converts his talktime into data, then the validity of the SIM will depend on the initial recharge done and not the validity of the converted data. Conversion of talktime to data will not extend the validity of the SIM.

For example “On 1st of April, a customer recharged talktime of Nu: 500 whereby his SIM was valid until 14th June (75 days validity). On May 12th he converted his balance into data worth Nu. 99. Here the validity of the SIM will remain the same while the data will be valid for 30 days.

On 5th June, he again converted his balance into data worth Nu.99. In this case the validity of the data is extended by another 30 days whereas the validity of the SIM remains the same that is 14th June. Since he has not recharged within the 75 days, his SIM will be barred despite having 30 days validity for his converted data plan”.

Any plan or packages subscribed from the existing talktime balance or given free by TashiCell will not extend the validity of the SIM.

Before the expiry of the validity of your subscribed talktime or data plan, you can recharge any amount to keep your SIM active and the number of days for which the SIM will be active for will depend on the amount you recharge as follows:

Recharge amount No. of Days SIM will be Active Bonus
Nu. 10 - Nu. 49 15 Days The customer will receive 5% bonus on
every recharge done through My TashiCell App and eTeeru
Nu. 50 - Nu. 199 30 Days
Nu. 200 - Nu. 499 45 Days
Nu. 500 - Nu. 999 75 Days
Nu. 1000 - Nu. 1999 90 Days
Nu. 2000 - Nu. 5000 120 Days

Note: If you recharge an amount equivalent to our data plan price you will get the data for that plan and if you recharge any amount not same as our data plan price you will get the same amount as talktime. It’s not that you’re paying additional to keep the SIM active.


FREQUENTLY ASKED QUESTIONS

Prepaid TalkMore is the perfect package for budget conscious people. We offer you a progressive discount. In a call, if you talk for more than a minute your call charges become lesser with every minute till the third minute and thereafter it will continue at one flat rate. Learn More

The price of TashiCell Prepaid SIM is Nu.100 and you get Free Nu.100 Talktime.

Features Available in Prepaid Services are:

  • Call Forwarding
  • 2G/3G/4G/5G Services
  • Balance Transfer (Both Talktime and Data)
  • 3rd Party Recharge
  • Friends & Family
  • CRBT

The pay per use data rates is Nu. 0.0004/KB.

If you are subscribed to any Late Night Unlimited Plan, you will receive internet speed upto 10Mbps irrespective of the network technology (2G/3G/4G/5G) you are latched on to.

No, you don’t have to pay any rental for the Prepaid service

Yes, you can make an international call from our Prepaid service but call charges will be applicable according to the different Charge Bands

No, International Roaming Facilities are not available for Prepaid service

The number of days a SIM is active, depends on the amount you recharge. If you do not recharge while your SIM is active, your SIM will be barred for 7 days. If you do not recharge your SIM during this barring period, your SIM will be suspended for another 45 days. If you fail to recharge within this 45 days or suspension period, your SIM will be deactivated permanently.

Your SIM card is Barred or Suspended because your SIM validity has expired as you haven’t recharged.

You just need to recharge your SIM. It will automatically get in active status

Once your SIM is suspended you won’t be able to make outgoing calls but you can receive Incoming calls. Your balance will be nullified to zero & can’t be carried forwarded. Won’t receive promotional SMS.

Once your SIM is barred you won’t be able to make outgoing calls but you can receive Incoming calls. Your Talktime balance won’t be nullified to zero.
(Please recharged within 7 day to carry forward your remaining talk time balance)

This means that your SIM card is in barring state as your current SIM validity has expired. 
(please recharge to carry forward your remaining balance)

You just need to recharge. It will automatically get activated.

FREE talk time: Nu.100

Go to Online Services > Update your information >Enter your mobile number> You will receive an OTP > Enter the generated OTP> Click update my information tab > Fill in the information which is missing or which you want to correct > upload your CID copy > Click submit.

Update Your Information

Our Customer Care Executive will verify the information and accordingly proceed.

Go to Online Services > Update your information >Enter your mobile number > You will receive an OTP > Enter the generated OTP > download Ownership transfer form > Fill up the requirements in the form, affix a legal stamp, sign it and scan it. > Go to update my information tab and fill in your information correctly in the fields > Attach your CID copy & upload in “Upload your CID copy” field> Upload the scanned ownership transfer form in “Upload ownership transfer form” Field> Click submit.

Change Ownership

Our Customer Care Executive will verify the information and accordingly proceed.

Call 7700 or visit nearest Customer Care Centers.

  1. Copy of Citizenship Identity Card / Special Residential Permit
  2. If the SIM is for minor, Copy of CID of parent or guardian
  3. A legal stamp
  1. Copy of work permit
  2. Employee guarantor letter
  3. Passport size photo
  4. A legal stamp
  1. Copy of Passport
  2. Legal Stamp
  3. For regional tourist, Copy of Passport or Indian Voter card

You can avail a total of 10 SIM cards inclusive of both Postpaid and Prepaid SIM.