We are pleased to announce that with the recent version upgrade of our PCRF system, the validity of your plans can be extended irrespective of new plan subscribed from 25th September 2020.
That is if you have a Daza plan of Nu. 99 subscribed which is valid till 7th October 2020 with data balance of 100.8MB and if you recharge a weekly plan of Nu. 49 on 6th October then the validity of your Daza Plan will be extended by a week starting from 6th October & the data balance shall be carried forward.
Other Terms & Conditions:
- If you subscribe to more than one data plan on the same day, validity of all those active plans will be same as that of plan configured with highest validity.
- If you subscribe to any additional data plan(s) on top of the existing active data plan(s) with certain data balance and remaining validity, then the validity of all the active plans will be updated to that of the new plan validity, provided remaining validity of the older plan(s) were lower than the new plan(s) validity. Eg. If today (16th September), a subscriber has daza plan with no data balance which is valid till 30th September, and the same subscriber purchases a weekly plan with 470 MB today with a validity of 7 days, Â then the validity of new data plan will be updated as 30th September.
- Validity extension will not be applicable to special plans such as Student plans, RUB plans, Unlimited late-night plans, etc.
- Validity extension shall not be applicable to Samsung freebies and normal bonus volumes.
- Validity booster shall be applicable to select data plan(s). Eg: Today a subscriber has two plans and both plans A & B have two weeks validity, and if the subscriber extends the validity of plan A by one week, then plan A validity will be extended to three weeks and plan B will remain at two weeks only.
Should you have further questions, call 7700 (24/7 support center)
